How and When Refunds Are Processed
We will notify you via e-mail of your refund once we have received and processed the RGA form and returned item. In most cases, we will issue a refund in the same form of payment originally used for the purchase within 3 to 5 business days of our receiving and inspecting your return. If you paid directly from your bank account, it may take up to 10 additional business days for the credit to be posted to your bank account. If you paid by check, it will take longer for you to receive the refund. If the return and refund do not appear in Your Account within four weeks from the day you sent us your return, please e-mail us for further assistance.
If you return an order that was placed using a promotional certificate or discount, you will be refunded accordingly, as these discounts were deducted from the original purchase amount. Any taxes are the responsibility of the purchaser.